Usability Suggestions / 可用性建议
Definition / 定义
Usability suggestions are improvement ideas aimed at enhancing the user experience. They are not bugs in the traditional sense but recommendations for better UX.
可用性建议是旨在改善用户体验的改进意见。它们不是传统意义上的 Bug，而是优化用户体验的建议。Severity Guidelines / 严重等级判定
| Level 等级 | Criteria 标准 | Examples 示例 |
|---|---|---|
| High 高 | Causes user frustration 引起用户困扰 | Hard to find the checkout button 难以找到结账按钮 |
| Medium 中 | Reduces efficiency 降低效率 | Extra clicks for common action 常见操作需要额外点击 |
| Low 低 | Minor polish 轻微优化 | Slightly better layout possible 布局可略微优化 |
How to Write Good Suggestions / 如何写好建议
Good usability suggestion should include:
- Current behavior / 当前行为 — What the user has to do now
- Pain point / 痛点 — Why it's not ideal
- Suggested improvement / 改进建议 — What would be better
- Benefit / 收益 — How users would benefit
Example:
Current: User needs to scroll to top and click "Save" every time
Pain point: This is inefficient for long forms
Suggestion: Add a floating "Save" button that stays visible when scrolling
Benefit: Saves time and reduces risk of losing work
When to File as Bug vs Suggestion / 何时提交 Bug 而非建议
| File as Bug 按 Bug 提交 | File as Suggestion 按建议提交 |
|---|---|
| Something is broken 功能损坏 | Something could be better 可以改进 |
| Prevents task completion 阻碍任务完成 | Slows down but doesn't block 降低效率但不阻碍 |
| Violates requirements 违反需求 | Would improve existing flow 优化现有流程 |