Severity Levels / 严重等级
Severity indicates the impact level of a bug on the application. It helps prioritize fixes.
严重等级表示 Bug 对应用程序的影响程度,有助于确定修复优先级。Severity Overview / 严重等级概览
Detailed Definitions / 详细定义
Critical / 致命
| Criteria 标准 | Examples 示例 |
|---|---|
| Prevents core functionality 阻止核心功能 | Login, payment, submit completely broken 登录、支付、提交完全损坏 |
| Causes data loss or corruption 导致数据丢失或损坏 | Data not saved, wrong calculation 数据未保存,计算错误 |
| Security vulnerability 安全漏洞 | Exposed user data, privilege escalation 用户数据泄露,权限提升 |
| Affects all users 影响所有用户 | System-wide outage 系统范围中断 |
Action: Immediate fix required, release blocker.
Major / 严重
| Criteria 标准 | Examples 示例 |
|---|---|
| Core feature partially broken 核心功能部分损坏 | Search returns wrong results 搜索返回错误结果 |
| Feature works but key aspect fails 功能可用但关键方面失败 | Can register but no confirmation email 可注册但无确认邮件 |
| Major visual issue on key pages 关键页面重大视觉问题 | Homepage layout broken 首页布局损坏 |
| Affects many users 影响大量用户 | Common workflow interrupted 常用工作流中断 |
Action: Should be fixed in current sprint.
Medium / 中等
| Criteria 标准 | Examples 示例 |
|---|---|
| Non-core feature broken 非核心功能异常 | Profile avatar upload fails 个人资料头像上传失败 |
| Feature works with minor defects 功能可用但有轻微缺陷 | Sorting order slightly wrong 排序顺序略有错误 |
| Affects limited users 影响有限用户 | Edge case or specific browser 边界情况或特定浏览器 |
| Easy workaround exists 存在简单变通方案 | Page refresh resolves it 刷新页面可解决 |
Action: Fix in next sprint or schedule.
Minor / 轻微
| Criteria 标准 | Examples 示例 |
|---|---|
| Cosmetic issue 外观问题 | Button 1px off, wrong shade of color 按钮偏差 1px,颜色色差 |
| Very low impact on users 对用户影响极小 | Tooltip delay slightly off 工具提示延迟略有偏差 |
| Rare edge case 罕见边界情况 | Specific unusual scenario 特定不常见场景 |
| Simple workaround 简单变通方案 | User can still complete task 用户仍可完成任务 |
Action: Fix when time permits.
Suggestion / 建议
| Criteria 标准 | Examples 示例 |
|---|---|
| UX improvement idea 用户体验改进建议 | "Would be better if..." "如果能...就更好了" |
| No functional impact 无功能影响 | Purely aesthetic suggestion 纯美观建议 |
| Enhancement request 增强请求 | Add keyboard shortcut 添加键盘快捷键 |
Action: Consider for future roadmap.